Nuviva Medical Weight Loss (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal and health information in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information Collection, Use, and Sharing

We may collect the following types of information:

1. Protected Health Information (PHI):
   • Medical history, diagnosis, treatment plans, and prescriptions
   • Any other information you or your healthcare provider supply to us
2. Personal Information:
   • Name, address, phone number, email address
   • Payment details and billing information
3. Website Usage Data:
   • IP addresses, browser type, and device information
   • Cookies and similar technologies for website analytics

How We Use Your Information

We use your information for the following purposes:

• Healthcare Services: To provide you with medical weight loss treatments and related services.
• Communication: To respond to your inquiries, schedule appointments, and send you updates about our services.
• Payment Processing: To bill and collect payment for services provided.
• Website Improvement: To analyze and improve the functionality and user experience of our website.

How We Share Your Information

We may share your information only as permitted or required by HIPAA and other applicable laws:

• With Healthcare Providers: To coordinate and deliver your care.
• With Business Associates: Third-party vendors that help us with billing, data storage, or other administrative tasks. These entities are bound by HIPAA-compliant agreements.
• As Required by Law: In response to legal processes, court orders, or governmental requests.

Your Rights Under HIPAA

You have the following rights regarding your PHI:

• Access and Copies: You can request access to or copies of your medical records.
• Amendments: You can request corrections to inaccurate or incomplete information.
• Restrictions: You may request restrictions on how we use or disclose your PHI.
• Confidential Communications: You can request communications through alternative means or locations (e.g., a different mailing address).
• Accounting of Disclosures: You can request a record of certain disclosures of your PHI.
• Right to File a Complaint: You can file a complaint with us or the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.

To exercise any of these rights, contact us at:
Email: Click here to Email Us

Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and collect website usage data. You can manage or disable cookies through your browser settings. However, doing so may impact your website experience.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: Click here to Email Us

Notice to California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our CCPA Addendum for more details.

Acknowledgment
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This Privacy Policy ensures compliance with HIPAA and respects your privacy rights.